Trend Micro is currently working on the following solutions for compatibility on the Windows 10 May 2019 Update. Please note that these are the minimum versions of the products to officially add support. However, customers are encouraged to visit the Download Center to make sure they have the latest version available.
The availability dates below are tentative and are subject to change due to unforseen circumstances.
Please note that application of the Windows 10 May 2019 Update before the patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.
Please note that application of the Windows 10 May 2019 Update before the patches are available may render certain key features of your Trend Micro software inoperable or cause other unintended circumstances. Support will be limited for any issues encountered in these situations.
| Product | Updated Version | Notes | Platform | Availability |
|---|---|---|---|---|
| OfficeScan | OfficeScan 11.0 SP1 P1 CP 6623 | ReadMe | Windows 10 | Available Now |
| OfficeScan XG CP 1952 | ReadMe | Windows 10 | Available Now | |
| OfficeScan XG SP1 CP 5383 | ReadMe | Windows 10 | Available Now | |
| Apex One | Apex One CP1132 | ReadMe | Windows 10 | Available Now |
| Worry-Free Business Security (Standard/Advanced) | 10 SP1 | Readme | Windows 10 | Available Now |
| 9.5 | TBA | Windows 10 | TBA | |
| Worry-Free Business Security Services (Hosted) | Latest Version (Hosted) | NA | Windows 10 | Available Now |
| Endpoint Encryption | TMEE 6.0 Patch 1 | Readme | Windows 10 | Available Now |
| Vulnerability Protection | TMVP 2.0 SP2 P6 (64-bit) | Readme | Windows 10 | Available Now |
| TMVP 2.0 SP2 P6 (32-bit) | Readme | Windows 10 | Available Now | |
| Endpoint Application Control | TMEAC 2.0 SP1 Patch4 | ReadMe | Windows 10 | Available Now |
Trend Micro requested a Windows Update (WU) Offer Block as well as a Setup Block from Microsoft. Both methods validate driver versions before allowing the install to continue.
- Offer Block - If you try to retrieve and apply the Windows 10 Update via Windows Update before applying the required Trend Micro Critical Patch (CP), you will not be able to obtain the update for a period of sixty (60) days from the official release of the Windows 10 Update. Please note that there will be no warning messages.
- Setup Block - If you try to apply the Windows 10 Update via an installation package before applying the required Trend Micro Critical Patch (CP), a warning message will appear notifying you to first upgrade the Trend Micro product.