- Go to ADMINISTRATION > Tools.
- Under Uninstaller for Mac, click the download link.
- Go to the Mac from which you want to uninstall the Security Agent.
- Browse to the folder and copy the package.
- Extract the package and follow the on-screen instructions.
To do a mass uninstallation:
- Enable the Remote Management on client side, the device should be scanned in Apple Remote Desktop.
- Add clients into the Apple Remote Desktop.
- Create task – Uninstall package in Remote Desktop
- Select the target clients and click the Install icon
- Click + to select the WFBS-SVC_Agent_Uninstaller.pkg, then click the Open button.
Please contact Trend Micro Technical Support to get the .pkg file. - Save the task and provide a valid name information (e.g. Uninstall Package).
- Run Uninstall Package to uninstall the Security Agent on target clients.
- Make sure that the Current Status of the target client is "Available".
The Task Status should show "Succeeded" when the task is completed.