Apex One as a Service
Who will receive the Trend Micro Vision One promotion?
- Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
- Customers who already have an EDR/XDR/Trend Micro Vision One trial license are not eligible.
- Customers who have already purchased one or more EDR/XDR/Trend Micro Vision One licenses are not eligible at this time
- Trend Micro Vision One is an enterprise solution generally targeted to organizations with above 500 users
What will I see in Apex One as a Service?
- Promotion Banner. Click More Details.
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- Pop-up for Trend Micro Vision One promotion content
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- Only the Admin (i.e. user account belongs to Administrators / Administrator_and_DLP_Compliance_Officer group) will see this pop-up.
- If the Trend Micro Vision One promotion pop-up has been displayed before, the Admin user can re-open the promotion pop-up by clicking the button on the promotion notification bar.
How do I proceed with the onboarding process?
- Click Check if I'm affected, using Trend Micro Vision One to redirect to the Trend Micro Vision One Onboarding Portal.
- Users can easily log into the Trend Micro Vision One Onboarding portal by SSO if they log into Apex Central with a CLP account.
- Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
- Once users are on-boarded, the promotion notification bar will prompt different message. Click Open Console.
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If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?
- You need to purchase “XDR : Endpoint & Server”, "XDR for Users" or "Apex One SaaS + XDR" license bundles or "Trend Micro Vision One Credits".
- Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.
How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?
- Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
- You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
- Once signed in, you will see the summary of all your purchased credits.
- After the license agreement is accepted, wait for the "Activation Successful" message to appear.
- You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.
What are the things to consider when deploying XDR Endpoint Sensor?
- The security agent should be upgraded to build 14.0.0.8509 or later version
- Check XDR Sensor System Requirements.
Apex One On-Premise
Who will receive the Trend Micro Vision One promotion?
- Customers who have valid EPP License which is not expired or still within grace period.
- Customers with Apex One Patch 8378 or later version.
- Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
- Customers who already have an EDR/XDR/Trend Micro Vision One trial license are not eligible.
- Customers who have already purchased one or more EDR/XDR/Trend Micro Vision One licenses are not eligible at this time
- Trend Micro Vision One is an enterprise solution generally targeted to organizations with above 500 users
How do I enable Complimentary Credits on Apex One On-Premise?
- Apply the latest Apex One Patch (Build 8358 or later version).
- Accept "Enhanced Support Service" here or accept it in a later step.
If you opted to not install it and wish to allow it later, please contact Trend Micro Technical Support.
- The blue promotion banner will appear (controlled by backend). Click More Details.
The content of the promotion banner and content may change but the onboarding process will be the same.
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- Promotion Content:
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How do I proceed with the onboarding process?
- Click the Check if I'm affected, using Trend Micro Vision One link to redirect to the Trend Micro Vision One Onboarding Portal.
- Once users log into the Trend Micro Vision One Onboarding portal, it will prompt the Trend Micro Vision One tutorial.
- Once users are on-boarded, the promotion notification bar will prompt different message. Click Open Console.
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If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?
- You need to purchase “XDR : Endpoint & Server” license or "Trend Micro Vision One Credits"
- Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.
How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?
- Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
- You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
- Once signed in, you will see the summary of all your purchased credits.
- After the license agreement is accepted, wait for the "Activation Successful" message to appear.
- You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.
What are the things to consider when deploying XDR Endpoint Sensor?
- The security agent should be upgraded to build 8378 or later version.
- Trend Micro Endpoint Basecamp service must be installed on Security Agents
- Check XDR Sensor System Requirements .
Deep Security (On-premise)
Who will receive the Trend Micro Vision One promotion?
- Customers with valid DS License which is not expired or still within in grace period.
- Customers with Deep Security On-Premise 20 LTS Update 2020-10-19 (20.0.198) or later version.
- Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
- Customers who already have an XDR/Trend Micro Vision One trial license are not eligible.
- Customers who have already purchased one or more XDR/Trend Micro Vision One licenses are not eligible at this time
What will I see in Deep Security Manager?
- Promotion Banner
- After clicking on More Details, a pop-up promotion content appears.
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- A Promotion notification bar for onboarded DS will appear. Click Open Console.
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- Users will be redirected to the Trend Micro Vision One log-in page after clicking Open Console.
How should I proceed with the onboarding process?
- Clicking Check if I'm affected, using Trend Micro Vision One will redirect users to the Trend Micro Vision One onboarding portal.
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The Trend Micro Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro Vision One.
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If there is no Trend Micro account related to this DS activation code, the service will redirect users to the page to create a Trend Micro account.
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If there is any Trend Micro account related to this DS activation code, the service will redirect users to the Sign in page.
Once users log in to the Trend Micro Vision One Onboarding portal, it will bring them to the Early Warning App page.
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If I would like to use Trend Micro Vision One on more agents, how do I migrate to paid license?
- You need to purchase an “XDR : Endpoint & Server” license or “Trend Micro Vision One Credits”
- Once this license is activated from CLP, you can enable more endpoint sensor on endpoints through the Endpoint Inventory App on the Trend Micro Vision One portal.
How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?
- Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
- You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
- Once signed in, you will see the summary of all your purchased credits.
- After the license agreement is accepted, wait for the "Activation Successful" message to appear.
- You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.
Deep Discovery Inspector
Who will receive the Trend Micro™ Vision One promotion for network?
- Customers with valid Deep Discovery Inspector (DDI) license which is neither expired nor currently in grace period (including full or trial type).
- Customers with DDI version 5.7 GM or higher versions.
- Customers who already got Complimentary XDR licenses are not eligible to get Complimentary Credits
- Customers who already have an XDR/Trend Micro Vision One trial license are not eligible.
- Customers who have already purchased one or more XDR/Trend Micro Vision One licenses are not eligible at this time.
- Customers whose DDI registering Deep Discovery Directory (DDD) are not eligible at this time.
What will I see in Deep Discovery Inspector?
- In the Promotion notification bar, on the top right part of the page, click More Details.
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After clicking on More Details, a pop-up notification window appears.
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How do I proceed with the onboarding process?
- Click on [Activate your XDR capabilities now] button and it will redirect you to the Trend Micro™ Vision One Onboarding Portal.
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The Trend Micro™ Vision One portal will guide users on how to create a Trend Micro account to experience Trend Micro™ Vision One.
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Once users log in to the Trend Micro™ Vision One onboarding portal, it will redirect to Network Inventory App and the service provision process starts (provision usually cost 3-5 minutes).
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Once the provision is completed, follow the instructions and click [Go] to connect to network sensor (DDI instance).
The following image shows the instructions while interacting with network sensor (DDI instance) version 5.7 SP3 or above which supports auto registration.
Click Continue from network sensor (DDI instance) to confirm the registration.
Take note that the instructions may slightly vary when connecting with different versions of network sensor (DDI instance).
- If your appliance is version 5.7 Service Pack 3 and above, specify the IP address or FQDN and follow the on-screen instructions to connect the appliance to the Network Inventory app.
- If your appliance is version 5.7 / 5.7 Service Pack 1 / 5.7 Service Pack 2, copy the registration token and follow the on-screen instructions to connect the appliance to the Network Inventory app.
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Once network sensor (DDI) is successfully registered to Trend Micro™ Vision One, the promotion notification bar will prompt a different message.
Users will be redirected to the Trend Micro Vision One log-in page and start to experience the XDR Network capabilities after clicking Open Console.
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If I would like to use Trend Micro™ Vision One on more DDI Instances or higher network bandwidth, how do I migrate to paid license?
- You need to purchase Trend Micro Vision One Credits.
- Once this license is activated from CLP, you can enable more network sensors through the Network Inventory App on the Trend Micro Vision One portal.
How do I activate the Trend Micro Vision One license when I buy through Trend Micro Vision One Credits?
- Upon purchasing Trend Micro Vision One credits, you will receive a confirmation email with an activation URL.
- You will be redirected to the Trend Micro Activation Service and will require to sign in or create a Trend Micro account.
- Once signed in, you will see the summary of all your purchased credits.
- After the license agreement is accepted, wait for the "Activation Successful" message to appear.
- You will be taken directly to the Trend Micro Vision One console, where you can enable the sensors/apps as desired.