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To enable/disable the firewall, do the following:

  1. Login to Apex Central web console, go to Directories > Product Servers then click on the Apex One as a Service link.

    Apoex One Console

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  2. Go to Agents > Global Agent Settings.
  3. Under the Firewall Settings section, tick Enable the Apex One Firewall.

    Firewall Settings

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  4. On the System tab, go to the Certified Safe Software Settings section and select Enable the Certified Safe Software Service for Behavior Monitoring, Firewall, and antivirus scans.
  5. Click the Save button.
  6. Go back to the Apex Central web console, then go to Policies > Policy Management.
  7. Select the active policy for agents, go to Additional Service Settings, and then enable the Firewall Service (for Windows Desktops and/or Windows Servers).

    Additional Settings

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  8. Click Deploy.
  1. Agents > Firewall > Policies.
  2. To add a new policy, click Add.

    Create FW Policy

  3. Type a name for the policy.
  4. Select a security level.

    Security Level

  5. Select the firewall features to use for the policy.

    Firewall Features

  6. Enable the local or global Certified Safe Software List.

    Certified Software

    Ensure that the Unauthorized Change Prevention Service and Certified Safe Software Services have been enabled before enabling this service.

  7. Under Exception, select the firewall policy exceptions. You can modify an existing policy exception or create a new one.
  8. Click Save.
For more information, refer to Firewall Policies.
  1. Go to Agents > Firewall > Profiles, then click Add.

    Firewall Profile

  2. Tick Enable this profile to allow Apex One to deploy the profile to Security Agents.
  3. Type a name to identify the profile and an optional description.
  4. Select a policy for this profile.
  5. Specify the agent endpoints to which Apex One applies the policy. Select endpoints based on the following criteria.

    Endpoint Settings

  6. Select whether to grant users the privilege to change the firewall security level or edit a configurable list of exceptions to allow specified types of traffic.

    User privileges

  7. Click Save.
  8. Click Apply Profiles to Agents.

For more information, you may check Firewall Profiles.

  1. Go to the system tray > right-click the Apex One agent icon > Component Versions
  2. Verify the Policy Deployment status
  3. Right-click the Apex One agent icon > Open Security Agent Console.
  4. Verify if the Firewall is lit green, which indicates that the Firewall service is now active.

    Firewall Status