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To enable TrendAI Vision One™ Remote Support, perform the following steps:

  1. Log in to your TrendAI Vision One™ Portal. On the side menu, go to Administration > Support Settings.

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  2. Click the toggle for TrendAI™ remote support to switch it on.

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    To know more about the option "Approval type for remote utility deployment requests", please visit these Help Center articles:
     
  3. Once troubleshooting or log collection is completed, switch off the TrendAI™ remote support.
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