Process	Before Trend Vision One Account Based	After Trend Vision One Account Based
Registration Landing	Enter https://clp.trendmicro.com/FullRegistration?T=TM or https://clp.trendmicro.com/
Enter Key	Only register products/services of the entered key.	Once customer entered any key from the order, order preview will be shown. Any registered item will be exempted from showing in the preview. System will check for any SaaS conflict if customer is logged in.
Register Account	Register with account ID using the long registration form.	System checks for possible existing account based from the order information: if any, suggests customer to log in to the existing account if none, register with email using the new simplified registration form
Verify Account	Email will be sent to notify successful registration.	Email verification is required to complete the activation. Once verification email expires, user has to repeat the activation process.
Trend Vision One Pop-up	N/A	Trend Vision One pop-up window will appear which users can access to manage their Trend Vision One add-ons. Customers can choose to close this pop-up window and still be able to open the Trend Vision One console from CLP.
View Activated Service/Product	Use the CLP to view all products and services .	Use the CLP to view all products and services and Trend Vision One for Trend Vision One related endpoint products and Trend Vision One add-ons.

Trend Vision One™ Service New Activation Process Flow

Product / Version includes:

Trend Vision OneAll

Last updated: 2024/11/18

Solution ID: KA-0011203

Category: Upgrade , Update

Summary

New activation process will be implemented in Customer Licensing Portal (CLP) for customers who purchased selected enterprise Trend Vision One add-ons* with or without other products through traditional channel. Customers will be redirected to Trend Vision One console after registration which they can manage their Trend Vision One add-ons.

From the CLP, customers will be able to activate products of the same order all together with any key on the license certificate. Email is required to register CLP account, with a simplified form. This is also to provide a smoother and faster activation process.

*Enterprise Trend Vision One Add-ons

Trend Vision One Add-On: Cloud App Security
Trend Vision One Addon: Deep Discovery Inspector
Trend Vision One Addon: Deep Discovery Inspector (JP)
Trend Vision One Addon: Deep Discovery Inspector (EU)
Trend Vision One Endpoint Sensor
Trend Vision One Addon: Apex One as a Service

Restrictions:

Any order with conflicted SaaS in existing account has to be registered to another account or customer needs to create a new one.
Order with CUP and Trend Vision One add-on cannot be registered to a new account or different account if any AC within CUP has been registered prior to the CUP purchase. This is considered as a cross grade which requires registration using the same account.
For order renewal, original CLP registration process flow will be kept.

Process	Before Trend Vision One Account Based	After Trend Vision One Account Based
Registration Landing	Enter https://clp.trendmicro.com/FullRegistration?T=TM or https://clp.trendmicro.com/
Enter Key	Only register products/services of the entered key.	Once customer entered any key from the order, order preview will be shown. Any registered item will be exempted from showing in the preview. System will check for any SaaS conflict if customer is logged in.
Register Account	Register with account ID using the long registration form.	System checks for possible existing account based from the order information: if any, suggests customer to log in to the existing account if none, register with email using the new simplified registration form
Verify Account	Email will be sent to notify successful registration.	Email verification is required to complete the activation. Once verification email expires, user has to repeat the activation process.
Trend Vision One Pop-up	N/A	Trend Vision One pop-up window will appear which users can access to manage their Trend Vision One add-ons. Customers can choose to close this pop-up window and still be able to open the Trend Vision One console from CLP.
View Activated Service/Product	Use the CLP to view all products and services .	Use the CLP to view all products and services and Trend Vision One for Trend Vision One related endpoint products and Trend Vision One add-ons.

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Trend Vision One™ Service New Activation Process Flow

Trend Vision One™ Service New Activation Process Flow

Product / Version includes:

Summary