To create the local account:

1. Log on to Apex One as a Service with your CLP account.
2. Click Trend Vision One on the Apex Central menu.

   

   This will redirect you to the Trend Vision One console.

3. In the Trend Vision One Console, expand the navigation bar and go to Administration > User Accounts.

   

4. Click Add Account.
5. Fill in the Add Account table:
   • Account Type: Local account (only the Local account will sync to the Apex Central for now)
   • Display Name
   • Email Address (Trend Micro will send a reset password e-mail to this email address)
   • Role: Master Administrator or Administrator
   • Access Level: Leave the default or any options you like
   • Description: (optional)

   

6. Click Add.
7. Check the e-mail and click the link for resetting the password.

   

8. Check if the account has been synchronized with Apex One as a Service.

   This may take up to ten (10) minutes after setting the password.

9. Log in to Apex One as a Service using the CLP or local account with Administrator role.
   • Check point 1: Go to Administration > Command tracking.

     The Command “Sync Trend Vision One account” should be successful.

     

   • Check point 2: Go to Administration > Account Management > User Accounts.

     It should show the account.

     

10. Use the e-mail address to log on to Apex One as a Service.

    

    This account should now be able SSO to Trend Vision One successfully.

     

    • Trend Micro will automatically sync Trend Vision One accounts to Apex One as a Service.
    • The account sync is triggered during account creation or update from the Trend Vision One console.
    • Synced accounts will be re-created even if it is manually deleted in the Apex One as a Service console.
    • The account synced to Apex One as a Service cannot be disabled or have its role changed under Apex One as a Service console; only the Product Scope can be updated.