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Step 1: Log in to the CLP Portal

To get started, log in to the CLP Portal using your current Trend Micro Account and Password. If you are using Two-Factor Authentication (2FA), be sure to continue using it to complete the login process.

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Step 2: Access Your User Account

Once you’ve logged in, navigate to the upper right-hand corner of the screen and click on User Account, and then select My Account.

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Step 3: Update your Account Information

On the My Account page, you can change your email address, name, password, and other information that needs to be updated.

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Step 4: Enable or Disable Two-Factor Authentication (2FA)

Click on the Configure Settings link to open the Two-Factor Authentication settings page.

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From here, you can enable or disable 2FA, as well as change the device you use for authentication.

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Step 5: Save Your Changes

Once you've updated your information and modified your 2FA settings (if necessary), click on the Continue button at the bottom of the Two-Factor Authentication Configuration page. Finally, scroll to the bottom of the My Account page and click on Save to retain your updated settings.

Conclusion

Updating your Trend Micro CLP information is a quick and easy process that you can complete on your own. By following the steps outlined in this article, you can ensure that your organization’s security features are up-to-date and that you have access to the latest updates and enhancements. Keep in mind that it’s important to update your CLP information regularly to stay protected against the latest threats and vulnerabilities.

Keywords: clp, clp account, account information, account details, clp credentials, change email address, change password, user information, 2FA, two factor authentication, customer licensing portal

How to Change/Update Account Information in Trend Micro Customer Licensing Portal (CLP)

Product / Version includes:

Trend Micro Email SecurityAll , Cloud App SecurityAll , Worry-Free Business Security ServicesAll , Worry-Free Business Security AdvancedAll

Last updated: 2024/09/05

Solution ID: KA-0012352

Category: Update

Summary

This article will guide you on how to do the following in Trend Micro Customer Licensing Portal (CLP):

Change or update password
Change or update email address
Change or update name
Change or update contact number
Change or update country/region
Change or update time zone
Change or update language
Enable or disable two-factor authentication (2FA)

Step 1: Log in to the CLP Portal

To get started, log in to the CLP Portal using your current Trend Micro Account and Password. If you are using Two-Factor Authentication (2FA), be sure to continue using it to complete the login process.

^{Click the image to enlarge.}

Step 2: Access Your User Account

Once you’ve logged in, navigate to the upper right-hand corner of the screen and click on User Account, and then select My Account.

^{Click the image to enlarge.}

Step 3: Update your Account Information

On the My Account page, you can change your email address, name, password, and other information that needs to be updated.

^{Click the image to enlarge.}

Step 4: Enable or Disable Two-Factor Authentication (2FA)

Click on the Configure Settings link to open the Two-Factor Authentication settings page.

^{Click the image to enlarge.}

From here, you can enable or disable 2FA, as well as change the device you use for authentication.

^{Click the image to enlarge.}

Step 5: Save Your Changes

Once you've updated your information and modified your 2FA settings (if necessary), click on the Continue button at the bottom of the Two-Factor Authentication Configuration page. Finally, scroll to the bottom of the My Account page and click on Save to retain your updated settings.

Conclusion

Updating your Trend Micro CLP information is a quick and easy process that you can complete on your own. By following the steps outlined in this article, you can ensure that your organization’s security features are up-to-date and that you have access to the latest updates and enhancements. Keep in mind that it’s important to update your CLP information regularly to stay protected against the latest threats and vulnerabilities.

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