If SSL/TLS decryption or inspection is implemented, it might break the certificate from Eikon servers and cause connectivity issues for the Eikon Desktop application. Therefore, it is recommended to allow the following domains thru the TMWS console. Do the following:

1. Login to the TMWS web console.
2. Go to Administration > SERVICE DEPLOYMENT, and select PAC Files.
3. Under Edit PAC File section, add the following domains in the Bypass Proxy for these hosts & domains field:
   • *.cp.thomsonreuters.com
   • *.refinitiv.com
   • *.thomsonreuters.net
   • *.refinitiv.net

   

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