Agent Fresh Installation (No previous Apex One agent installed)
Installation Method | Restart Required |
---|
MSI Package | Yes |
EXE Package | Yes |
Remote Install | Yes |
Autopcc | Yes |
Login Script | Yes |
Agent with Extended service enablement
Component | Restart Required |
---|
Vulnerability Protection | No |
Application Control | No |
Endpoint Sensor | No |
Data Loss Prevention | Yes |
Agent Update
Patterns
Apex One Agents does not need to reboot for pattern updates. The update frequency and details are listed here:
Component | Update Interval | Restart Required |
---|
Early Launch Anti-Malware Pattern (32-bit) | | No |
Early Launch Anti-Malware Pattern (64-bit) | | No |
IntelliTrap Exception Pattern | Weekly | No |
IntelliTrap Pattern | Weekly | No |
Memory Inspection Pattern | | No |
Smart Scan Agent Pattern | Daily | No |
Virus Pattern | Daily | No |
Category | Update Interval | Restart Required |
---|
Behavior Monitoring Configuration Pattern | By Request | No |
Behavior Monitoring Detection Pattern (32-bit) | Weekly | No |
Behavior Monitoring Detection Pattern (64-bit) | Weekly | No |
Behavior Monitoring Policy Descriptions | By Request | No |
Damage Recovery Pattern | | No |
Digital Signature Pattern | | No |
Memory Scan Trigger Pattern (32-bit) | By Request | No |
Memory Scan Trigger Pattern (64-bit) | By Request | No |
Policy Enforcement Pattern | | No |
Program Inspection Monitoring Pattern | Monthly | No |
Threat Tracing Pattern (32-bit) | Weekly | No |
Threat Tracing Pattern (64-bit) | Weekly | No |
Category | Update Interval | Restart Required |
---|
Script Analyzer Unified Pattern | Bi-weekly | No |
Category | Update Interval | Restart Required |
---|
Damage Cleanup Template | Bi-weekly | No |
Category | Update Interval | Restart Required |
---|
Common Firewall Pattern | | No |
Category | Update Interval | Restart Required |
---|
Advanced Threat Correlation Pattern | By Request | No |
Contextual Intelligence Filter | | No |
Contextual Intelligence Pattern | | No |
Predictive Machine Learning Local File Model | Daily | No |
Category | Update Interval | Restart Required |
---|
Global C&C IP List | Bi-weekly | No |
Relevance Rule Pattern (Inspection Pattern) | | No |
Engines
Apex One Agents may need to reboot for engine updates. Here are the list of engines with this condition:
Component | Restart Required |
---|
Virus Scan Engine | Reboot in conditions. |
Behavior Monitoring Core Driver | Reboot in conditions. |
Program Inspection Engine | Reboot in conditions. |
AMSI Provider Module | Reboot in conditions. |
Network Filtering Driver | Reboot in conditions. |
Common Firewall Driver | Reboot in conditions. |
Data Loss Prevention Module | Reboot in conditions. |
Threat Detection
The Trend Micro Apex One agent may request for a reboot after threat detection depending on the extent of cleanup needed.
For any further concerns, please contact Trend Micro Technical Support.