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Agent Fresh Installation (No previous Apex One agent installed)

Installation MethodRestart Required
MSI PackageYes
EXE PackageYes
Remote InstallYes
AutopccYes
Login ScriptYes

Agent with Extended service enablement

ComponentRestart Required
Vulnerability ProtectionNo
Application ControlNo
Endpoint SensorNo
Data Loss PreventionYes

Agent Update

Patterns

Apex One Agents does not need to reboot for pattern updates. The update frequency and details are listed here:

ComponentUpdate IntervalRestart Required
Early Launch Anti-Malware Pattern (32-bit) No
Early Launch Anti-Malware Pattern (64-bit) No
IntelliTrap Exception PatternWeeklyNo
IntelliTrap PatternWeeklyNo
Memory Inspection Pattern No
Smart Scan Agent PatternDailyNo
Virus PatternDailyNo
CategoryUpdate IntervalRestart Required
Behavior Monitoring Configuration PatternBy RequestNo
Behavior Monitoring Detection Pattern (32-bit)WeeklyNo
Behavior Monitoring Detection Pattern (64-bit)WeeklyNo
Behavior Monitoring Policy DescriptionsBy RequestNo
Damage Recovery Pattern No
Digital Signature Pattern No
Memory Scan Trigger Pattern (32-bit)By RequestNo
Memory Scan Trigger Pattern (64-bit)By RequestNo
Policy Enforcement Pattern No
Program Inspection Monitoring PatternMonthlyNo
Threat Tracing Pattern (32-bit)WeeklyNo
Threat Tracing Pattern (64-bit)WeeklyNo
CategoryUpdate IntervalRestart Required
Script Analyzer Unified PatternBi-weeklyNo
CategoryUpdate IntervalRestart Required
Damage Cleanup TemplateBi-weeklyNo
CategoryUpdate IntervalRestart Required
Common Firewall Pattern No
CategoryUpdate IntervalRestart Required
Advanced Threat Correlation PatternBy RequestNo
Contextual Intelligence Filter No
Contextual Intelligence Pattern No
Predictive Machine Learning Local File ModelDailyNo
CategoryUpdate IntervalRestart Required
Global C&C IP ListBi-weeklyNo
Relevance Rule Pattern (Inspection Pattern) No

Engines

Apex One Agents may need to reboot for engine updates. Here are the list of engines with this condition:

ComponentRestart Required
Virus Scan EngineReboot in conditions.
Behavior Monitoring Core DriverReboot in conditions.
Program Inspection EngineReboot in conditions.
AMSI Provider ModuleReboot in conditions.
Network Filtering DriverReboot in conditions.
Common Firewall DriverReboot in conditions.
Data Loss Prevention ModuleReboot in conditions.

Threat Detection

The Trend Micro Apex One agent may request for a reboot after threat detection depending on the extent of cleanup needed.

For any further concerns, please contact Trend Micro Technical Support.