Agent Fresh Installation (No previous Apex One agent installed)
| Installation Method | Restart Required |
|---|
| MSI Package | Yes |
| EXE Package | Yes |
| Remote Install | Yes |
| Autopcc | Yes |
| Login Script | Yes |
Agent with Extended service enablement
| Component | Restart Required |
|---|
| Vulnerability Protection | No |
| Application Control | No |
| Endpoint Sensor | No |
| Data Loss Prevention | Yes |
Agent Update
Patterns
Apex One Agents does not need to reboot for pattern updates. The update frequency and details are listed here:
| Component | Update Interval | Restart Required |
|---|
| Early Launch Anti-Malware Pattern (32-bit) | | No |
| Early Launch Anti-Malware Pattern (64-bit) | | No |
| IntelliTrap Exception Pattern | Weekly | No |
| IntelliTrap Pattern | Weekly | No |
| Memory Inspection Pattern | | No |
| Smart Scan Agent Pattern | Daily | No |
| Virus Pattern | Daily | No |
| Category | Update Interval | Restart Required |
|---|
| Behavior Monitoring Configuration Pattern | By Request | No |
| Behavior Monitoring Detection Pattern (32-bit) | Weekly | No |
| Behavior Monitoring Detection Pattern (64-bit) | Weekly | No |
| Behavior Monitoring Policy Descriptions | By Request | No |
| Damage Recovery Pattern | | No |
| Digital Signature Pattern | | No |
| Memory Scan Trigger Pattern (32-bit) | By Request | No |
| Memory Scan Trigger Pattern (64-bit) | By Request | No |
| Policy Enforcement Pattern | | No |
| Program Inspection Monitoring Pattern | Monthly | No |
| Threat Tracing Pattern (32-bit) | Weekly | No |
| Threat Tracing Pattern (64-bit) | Weekly | No |
| Category | Update Interval | Restart Required |
|---|
| Script Analyzer Unified Pattern | Bi-weekly | No |
| Category | Update Interval | Restart Required |
|---|
| Damage Cleanup Template | Bi-weekly | No |
| Category | Update Interval | Restart Required |
|---|
| Common Firewall Pattern | | No |
| Category | Update Interval | Restart Required |
|---|
| Advanced Threat Correlation Pattern | By Request | No |
| Contextual Intelligence Filter | | No |
| Contextual Intelligence Pattern | | No |
| Predictive Machine Learning Local File Model | Daily | No |
| Category | Update Interval | Restart Required |
|---|
| Global C&C IP List | Bi-weekly | No |
| Relevance Rule Pattern (Inspection Pattern) | | No |
Engines
Apex One Agents may need to reboot for engine updates. Here are the list of engines with this condition:
| Component | Restart Required |
|---|
| Virus Scan Engine | Reboot in conditions. |
| Behavior Monitoring Core Driver | Reboot in conditions. |
| Program Inspection Engine | Reboot in conditions. |
| AMSI Provider Module | Reboot in conditions. |
| Network Filtering Driver | Reboot in conditions. |
| Common Firewall Driver | Reboot in conditions. |
| Data Loss Prevention Module | Reboot in conditions. |
Threat Detection
The Trend Micro Apex One agent may request for a reboot after threat detection depending on the extent of cleanup needed.
For any further concerns, please contact Trend Micro Technical Support.
