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To deprovision a service account for Google Drive, do the following:

  1. Log in to CAS Management Console.
  2. Go to Administration > Service Account.

    Service Accounts

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  3. Select the Google Drive service account, click Remove, and then click OK to confirm the removal.

    Google Drive Account

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    Remove

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  4. Remove the CAS application for all of your users.
    1. Log in to Google Workspace Admin Console, and go to Apps > Google Workspace Marketplace Apps > Apps list.

      Google App List

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    2. Click the application named Trend Micro Cloud App Security.

      CAS

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    3. On the left pane, click DELETE APP.

      Delete App

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    4. Click the DELETE APP button to confirm the removal.

      Confirm Delete

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      A notification will appear, confirming the removal of the app.

      App Deleted

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  5. Remove the Cloud App Security application from the administrator's personal settings.
    1. Go to Google Account > Security > Third-party apps with account access and click Manage third-party access.

      Google Account

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    2. On the Apps with access to your account screen, click the application named Trend Micro Cloud App Security.

      CAS

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    3. Click REMOVE ACCESS.

      Remove Access

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    4. Click OK to confirm the removal.

      Confirm Removal

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  6. Remove the folders created by Cloud App Security from the Google Drive administrator's root directory:
    • Temporary folder: trendmicro_cas_temp__dont_change_or_delete
       
      Unshare the temporary folder and make the folder unavailable to others before removing it.
       
    • Quarantine folder: trendmicro_cas_quarantine__dont_change_or_delete
       
      Back up the existing quarantined files if necessary.