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TMES users a GEO Locator database provided by a third-party company called MaxMind which specializes in IP geolocation.  It is possible to check an IP against their databases manually here

Due to the nature of how IP location databases are populated, they may not always be 100% accurate.
If you find that the location of an IP is reporting incorrectly it is possible to submit a GeoIP Data Correction Request

Alternatively, please open a support case at https://success.trendmicro.com