| Product Bulletin #1093 | |
| Urgent notice for customers running SMS TOS versions 5.3.0, 5.4.0, or 5.4.1 | |
| Date of Announcement: April 18, 2022 | |
| Affected Versions: | |
|
|
| Summary: An issue exists where the SMS can run out of disk space due to a Vertica log-rotate issue introduced in SMS TOS 5.3.0. If your SMS runs out of space, you will lose the ability to log into the SMS to clean up the file system, and you will be forced to redeploy your SMS unless you take action now. To view the status of your SMS's file system on the SMS Client, go to Admin → General → System Health. In this section, you will see the SMS's primary file systems listed along with their usage percentage. If any of these are above 90%, you must act immediately. Resolution(s): Hotfixes have been made available for the latest patch release of the TOS versions impacted. If the disk is not full, both options below will run a disk cleanup. Option 1: Apply the Hotfix for the following releases: Option 2: Upgrade to SMS TOS 5.5.2 or later Workaround: Both the Hotfix and the TOS upgrade will run a disk cleanup for you if the disk is not full. It is possible to run a manual set of cleanup commands if you are unable to install a Hotfix or upgrade to SMS TOS 5.5.2. Please contact TAC for manual cleanup instructions. | |
Views:
Keywords: PB#1093: Urgent Notice for SMS Customers