<License> <status>0</status> </License>When checking the value of AC_IAC of ..\PCCSRV\Private\ofcserver.ini, it uses an invalid license.
[INI_SERVICE_MODEL_SECTION] AC_IAC=OS-AAAA-BBBBB-CCCCC-DDDDD-EEEEE-FFFFF
- On the Apex One server, stop the Apex One Master Service and Apex One Apex Central Agent service
- Backup the ..\PCCSRV\Private\ofcserver.ini.
- Open ofcserver.ini using text editor then remove the value of AC_IAC.
[INI_SERVICE_MODEL_SECTION] AC_IAC=
- Backup and delete the ..\PCCSRV\Private\iService\OSF_IPRODUCT_IAC\webserviceinfo.json.
- Start Apex One Master Service and Apex One Apex Central Agent service.
- Try to deploy the correct license again.
If it still fails, reset the Application Control License information:
- Backup the ..\PCCSRV\Private\ofcserver.ini.
- Remove the value of the following keys. If it doesn't exist, add it.
[INI_SERVICE_MODEL_SECTION] AC_IAC= LF_IAC= [IAC_LICENSE_INFO] AC= Profile=
- Using SQL Server Management Studio (SSMS), access the Apex Central database.
- Backup the Apex Central database.
- Run the following SQL queries:
delete from tb_EntityPRInfo where EI_AC in ('<AC>'); delete from tb_ACInfo where AC in ('<AC>);
AC is the full Activation Code without "-". For example, use OSAAAABBBBBCCCCCDDDDDEEEEEFFFFF if AC is OS-AAAA-BBBBB-CCCCC-DDDDD-EEEEE-FFFFF. - Redeploy the correct license.