Trend Micro Vision One Endpoint (Cloud Endpoint) will deploy new build to Production in the June Agent Rollout.

To resolve the issue:

1. For the existing base image, customers need to reinstall Endpoint Basecamp:
   • Please contact your support provider for the uninstall tool and uninstall Endpoint Basecamp from base image.
   • Follow the base image prepare flow to rebuild base image.
2. For the existing provisioned, persistent machines, customers don't need to do anything. The Vision One backend will upgrade CloudEndpoint in the June Agent Rollout period.
3. For the existing provisioned, non-persistent machines, please rebuild the base image and re-provision non-persistent machines:
   • Please contact your support provider for the uninstall tool and uninstall Endpoint Basecamp from base image.
   • Follow the base image prepare flow to rebuild base image.
   • Provision non-persistent machines.