Summary
During the installation of the Deep Security Agent (DSA), you may encounter the following error message:
"Jul 17 09:29:11 dhcpguest ds_agent[17412]: Unsupported distribution
Jul 17 09:29:11 dhcpguest systemd[1]: ds_agent.service: control process exited, code=exited status=1
Jul 17 09:29:⬚("Type equation here." ) 11 dhcpguest systemd[1]: Failed to start LSB: Trend Micro Deep Security Agent."
The DSA Core-installer may encounter an "Unsupported distribution" error during installation on a Linux platform. This error is triggered by a pre-installation check performed by DSA, which involves inspecting the "/etc/init.d/functions" file. If this file is either missing or has become corrupted, the error may occur.
Follow these steps resolve the issue:
Before proceeding, it is recommended to back-up your system before making any changes.
- Check whether the file "/etc/init.d/functions" exists on your system.
- If the file is not found, perform the following steps:
- Open a terminal on you system.
- Type the following command and press 'Enter':
sudo yum install initscripts
This command installs the initscripts package, which contains basic system scripts used during system boot and network interface management.
- If the file is successfully generated after installing the initscripts package, the issue should be resolved. Proceed to install DSA on your Linux server.
