For Old Trend Vision One Solution, Configuring Service Gateway Forward Proxy Service

Below are issues you may encounter when configuring Service Gateway Forward Proxy Service.

• You are unable to see "Service Gateway Forward Proxy Deployment Script " under Endpoint Inventory > Agent Installer page when Endpoint Inventory works in Endpoint Inventory 1.0. Follow these steps to ensure Endpoint Inventory is converted to Policy Management Mode:
  1. Navigate to Endpoint Inventory App > Endpoint Group tab.
  2. Finish the Initial Setup wizard. It will be converted to Policy Management Mode.

     

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• If there is no Service Gateway with Forward Proxy Service enabled, please follow this Online Help Center article, Deployment Guides (Workflow and Automation > Service Gateway Management), to deploy Service Gateway.

  Install and enable Forward proxy function in Manage Services. The sensor will involve Trend Vision One API to get the Service Gateway address automatically. It will then be able to connect to the Service Gateway Forward Proxy Service.

  

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• If the endpoint is air-gapped, navigate to Endpoint Inventory > Agent Installer page and follow "Service Gateway forward proxy deployment script" to install on Windows and MacOS platform.

  

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• If endpoint is already able to connect to Trend Vision One backend and you wish to configure Service Gateway Forward Proxy Service as XBC proxy, you may just install Service Gateway and install Forward Proxy Service (as mentioned above). The Endpoint will sync Service Gateway forward proxy information from Trend Vision One backend automatically.

For Trend Vision One Endpoint Security Solution, Configuring Service Gateway Forward Proxy Service

• If there is no Service Gateway with Forward Proxy Service enable, please follow OLH (Workflow and Automation > Service Gateway Management) to deploy service gateway.

• Service Gateway Forward Proxy configuration will be embedded to compressed installer automatically.
• During the installation process, the agent will automatically read the Service gateway information from the config.json file.

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