1. Log in to your TrendAI Vision One™ web console
2. Navigate to Administration > User Accounts
3. Enable Multi-factor authentication by clicking on the toggle:

   

4. This will prompt you to enable MFA as a requirement for all users.

   

1. Log in to your TrendAI Vision One™ web console.
2. Click the Account Profile icon > Account Settings.

   

3. Turn on Multi-Factor Authentication by clicking the toggle.
4. You will be prompted to Enable MFA by activating an MFA device.

   

5. Select any option and follow the steps.
6. Once configured, a Reset Code will be given in case you are unable to sign in with your device.

   

    

   You can copy the code or download a txt file containing the Reset Code.

    
7. Tick the I have stored my reset code in a safe location then click Done.

1. Log in to your TrendAI Vision One™ console.
2. Click the Account Profile icon > Account Settings.

   

3. Disable the Multi-factor authentication by clicking on the toggle.
4. When prompted, click Disable.

   

If you are not able to access your device and log in to the TrendAI Vision One™ console, you may use the Reset Code to disable the MFA on your account.

1. Go to TrendAI Vision One™ sign-in portal.
2. Log in using your correct credentials.
3. When getting prompted for MFA code, select Can't generate your one-time password?.
4. Enter the Reset Code.

   

    

   The Reset Code is provided once MFA is activated. In case you do not have a copy of the Reset Code, you can contact TrendAI™ Technical Support for assistance.
5. Click Reset MFA.
6. Once done, MFA will be disabled.