1. Log in to your Trend Vision One web console
2. Navigate to Administration > User Accounts
3. Enable Multi-factor authentication by clicking on the toggle:

   

4. This will prompt you to enable MFA as a requirement for all users.

   

1. Log in to your Trend Vision One web console.
2. Click the Account Profile icon > Account Settings.

   

3. Turn on Multi-Dactor Authentication by clicking the toggle.
4. You will be prompted to Enable MFA by activating an MFA device.

   

5. Select any option and follow the steps.
6. Once configured, a Reset Code will be given in case you are unable to sign in with your device.

   

    

   You can copy the code or download a txt file containing the Reset Code.

    
7. Tick the I have stored my reset code in a safe location then click Done.

1. Log in to your Trend Vision One web console.
2. Click the Account Profile icon > Account Settings.

   

3. Disable the Multi-factor authentication by clicking on the toggle.
4. When prompted, click Disable.

   

If you are not able to access your device and log in to the Trend Vision One console, you may use the Reset Code to disable the MFA on your account.

1. Go to Trend Vision One sign-in portal.
2. Log in using your correct credentials.
3. When getting prompted for MFA code, select Can't generate your one-time password?.
4. Enter the Reset Code.

   

5. Click Reset MFA.
6. Once done, MFA will be disabled.