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To maintain stable operation, Apex One as a Service will keep number of reports based on following criteria:

  1. Up to 1,000 "One-time reports"
  2. Up to 5,000 "Scheduled reports"
  3. Maximum file size for both "One-time" reports and "Scheduled" reports combined cannot exceed 30GB.
 
During initial release of Apex One as a Service, until the August 2023 maintenance, the number of reports stored was configurable from web console. Due to this, a few numbers of users already stored reports that exceeds the current criteria.
For these users, Trend Micro will provide a special buffer limit that rounds up the current report counts to the nearest thousandth.
 

Example: Current report counts is 8,500, for this product instance only, the special limit will be set to 9,000.

Number of reports and storage utilization will be made visible from Apex One as a Service March 2024 maintenance.