Using the Customer Licensing Portal (CLP)

1. If you are an existing user, log in to the Customer Licensing Portal using your OLR account.
2. You can manage all products and licenses under My Products/Services.

   

1. Log in to the Customer Licensing Portal.
2. Click the Sign up now link.

   

3. Select No, I am a first time user and enter your product key (Activation or Registration Code).

   

4. Click Continue. 
5. Review the Product Information.

   

6. Read the Trend Micro License Agreement terms and tick the check box to accept.
7. Click Continue.
8. To complete the registration process, enter the Account Information.
9. Click Continue to finish the registration.

1. Log in to the Customer Licensing Portal.
2. Click Enter Your Key and type your activation code or key.

   

3. Click Continue.
4. Review the Product Information.
5. Read the Trend Micro License Agreement and tick the check box to accept the terms.

1. Log in to the Customer Licensing Portal.
2. Click Merge Products and enter your activation code or key.
    

   If the Merge Products option is not available when using your account this means that your registered license does not support merging.

   

3. The Merge Products page lists products that support the merge function. However, not all Trend Micro Products support the license merge function.
   • Scenario 1: For services such as WFBS-SVC, click sign in to merge two WFBS-SVC accounts.

     

   • Scenario 2: For On Premise products such as WFBS, choose the license you want to retain. For three or more licenses of the same type, you will be asked which license to merge.

     

4. Click Merge.

For the migration procedure from OLR to CLP, refer to this video guide: OLR to CLP Migration.