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Using the Customer Licensing Portal (CLP)

    • Updated:
    • 11 Apr 2016
    • Product/Version:
    • Control Manager 6.0
    • Deep Security 7.5
    • Deep Security 8.0
    • Deep Security 9.0
    • Deep Security 9.5
    • Deep Security 9.6
    • Deep Security as a Service 2.0
    • Deep Security for Web Apps 2.0
    • Email Encryption Gateway 5.5
    • Encryption for Email 5.9
    • Hosted Email Security 1.9.8
    • Hosted Email Security 2.0
    • InterScan Gateway Security Appliance 1.5
    • InterScan Messaging Security Suite 7.1 Linux
    • InterScan Messaging Security Suite 7.1 Windows
    • InterScan Messaging Security Suite 7.5 Windows
    • InterScan Messaging Security Virtual Appliance 8.5
    • InterScan Messaging Security Virtual Appliance 9.0
    • InterScan Web Security Suite 3.1 Linux
    • InterScan Web Security Suite 3.1 Solaris
    • InterScan Web Security Suite 3.1 Windows
    • InterScan Web Security Virtual Appliance 5.6
    • InterScan Web Security Virtual Appliance 6.0
    • InterScan Web Security Virtual Appliance 6.5
    • OfficeScan 10.6
    • OfficeScan 11.0
    • PortalProtect 2.1
    • Remote Manager 3.5
    • Remote Manager 3.6
    • Remote Manager 5.0
    • Remote Manager 5.1
    • SafeSync for Business 5.1
    • ScanMail for Exchange 11.0
    • ScanMail for Exchange 12.0
    • ScanMail for IBM Domino 5.6 Linux
    • ScanMail for IBM Domino 5.6 Windows
    • ServerProtect for EMC Celerra 5.8
    • ServerProtect for Linux 3.0
    • ServerProtect for Microsoft Windows/Novell Netware 5.8
    • ServerProtect for Storage 6.0
    • Smart Protection Complete 1.0
    • Smart Protection for Endpoints 1.0
    • Worry-Free Business Security Services 5.7
    • Worry-Free Business Security Services for Dell 5.6
    • Worry-Free Business Security Standard/Advanced 8.0
    • Platform:
    • N/A N/A
Summary

This article discuses how you can log in, register your activation key, and merge licenses in CLP.

Details
Public
  1. If you are an existing user, log in to the Customer Licensing Portal using your OLR account.
  2. You can manage all products and licenses under My Products/Services.

    My Producs/Services

  1. Log in to the Customer Licensing Portal.
  2. Click the Sign up now link.

    Sign up now

  3. Select No, I am a first time user and enter your product key (Activation or Registration Code).

    Enter your product key

  4. Click Continue
  5. Review the Product Information.

    Review Product Information

  6. Read the Trend Micro License Agreement terms and tick the check box to accept.
  7. Click Continue.
  8. To complete the registration process, enter the Account Information.
  9. Click Continue to finish the registration.
  1. Log in to the Customer Licensing Portal.
  2. Click Enter Your Key and type your activation code or key.

    Enter your activation code/key

  3. Click Continue.
  4. Review the Product Information.
  5. Read the Trend Micro License Agreement and tick the check box to accept the terms.
  1. Log in to the Customer Licensing Portal.
  2. Click Merge Products and enter your activation code or key.
     
    If the Merge Products option is not available when using your account this means that your registered license does not support merging.

    Merge Products

  3. The Merge Products page lists products that support the merge function. However, not all Trend Micro Products support the license merge function.
    • Scenario 1: For services such as WFBS-SVC, click sign in to merge two WFBS-SVC accounts.

      Merge two WFBS-SVC accounts

    • Scenario 2: For On Premise products such as WFBS, choose the license you want to retain. For three or more licenses of the same type, you will be asked which license to merge.

      Merging three or more licenses for on-premise products

  4. Click Merge.

For the migration procedure from OLR to CLP, refer to this video guide: OLR to CLP Migration.

Premium
Internal
Rating:
Category:
Update
Solution Id:
1101682
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