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The following are the important data to back up before upgrading:

 
Stop the Trend Micro Security Server Master Service before backing up the files. Once done, start the service again.
 

For the Security Server:

  • Ofcscan.ini - This file contains the global settings. It is located on the C: Program Files\Trend Micro\Security Server\PCCSRV folder.
  • Ous.ini - This file contains the update source table for component deployment. It is located on the ..\Trend Micro\Security Server\PCCSRV folder.
  • Private folder - This contains the firewall settings and license information. It is located on the ..\Trend Micro\Security Server\PCCSRV folder.
  • HTTPDB folder - This contains the server and client settings and information. It is located on the ..\Trend Micro\Security Server\PCCSRV folder.
  • TMOPP folder - This contains the Outbreak Defense settings. It is located on the ..\PCCSRV\Web folder.
  • OfcPfw.dat - This file contains the personal firewall settings. It is located on the ..\PCCSRV\Pccnt\Common folder.
  • OfcPFW.dat file - This contains the firewall deployment settings. This is located on the ..\PCCSRV\Download folder. 

For the Messaging Security Agent (WFBS Advanced only):

The following can be found on the C: Program Files\Trend Micro\Messaging Security Agent folder.

  • Config folder - This contains the XML files for generating ScanMail for Exchange (SMEX) databases.
  • EUQ folder - This contains the End-User Quarantine logs and configuration files.
  • Data folder - This contains the database configuration such as SMEX rules, reports, etc.
  • Storage folder - This contains the configuration of dedicated storage for archives, backups, and quarantined items on a filter basis. It enables administrators to relocate resource intensive storage areas on separate partitions or hard drives.