The maintenance will be done during the following period:
| Date and Time (UTC+8) | Los Angeles | Berlin | Tokyo | |
|---|---|---|---|---|
| Start Time | 2024-08-08 19:00:00 | Thu 04:00 | Thu 13:00 | Thu 20:00 |
| End Time | 2024-08-09 22:00:00 | Fri 07:00 | Fri 16:00 | Fri 23:00 |
Affected Regions
- NABU: United States, Latin America Regions, APAC, Others
- EMEA: Europe, Middle East, Africa
Maintenance Type: Service Update
Impact on Service
Users who are already logged in to the TMRM web console may experience session timeout and sudden logout when they hit refresh or click on any tabs from the console.
It is recommended for users to clear their browser cookie once to permanently mitigate this issue.
We appreciate your patience as we conduct this scheduled maintenance to enhance our service. We will endeavor to minimize any impact to you during this process.
If you have any questions or concerns, please contact Trend Micro Technical Support or your assigned Customer Service Manager.