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Schedule

Mitigation actions would be implemented on all affected instances:

  • Start Time: March 21, 2025, 08:00 (GMT+0)
  • End Time: March 21, 2025, 10:00 (GMT+0)

Impact

  • Downtime is expected to be around 10 minutes within the maintenance period.
  • Unable to update/deploy endpoint policies or settings during the maintenance period.
  • All endpoints with Security Agent installed are still protected during the maintenance period.
  • Security Agent restart: Not required (no new agent modules would be deployed)
  • Security Agent OS reboot: Not required

For support assistance, please contact Trend Micro Technical Support.

Keywords: V1 One Standard Endpoint Protection, pattern update failure, backend settings, maintenance, mitigation actions,APex ONe SaaS uncessful pattern
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