Views:

To fix these errors, click the link that applies to you:

"Installation Unsuccessful" error during SA installation:

Installation unsuccessful. The Visual C++ Runtime Library could not be installed…Error Code 201
Installation unsuccessful. The installer could not extract the required files… Error Code 221
Installation unsuccessful. The installer could not prescan the computer… Error Code 311

If you need technical assistance, contact Trend Micro Technical Support.

Keywords: cannot install,installation error,upgrade fail,upgrade error,cannot upgrade,install fail,uninstall fail,error 331,code 331,331,erreur 331

Security Agent installation and upgrade error messages in Worry-Free Business Security (WFBS)

Product / Version includes:

Worry-Free Business Security Advanced10.0 , Worry-Free Business Security Standard10.0

Last updated: 2021/08/28

Solution ID: KA-0002281

Category: Install , Upgrade

Summary

Resolve the error messages that you may encounter while upgrading or installing Security Agents (SA) in WFBS.

To fix these errors, click the link that applies to you:

"Installation Unsuccessful" error during SA installation:

If you need technical assistance, contact Trend Micro Technical Support.

Was this article helpful?