For macOS 13 (Ventura) and macOS 14 (Sonoma)

1. Click Continue in the "Set Up Required Permissions" window.
2. Allow System Extension.
   • For macOS 13.3 and above:

     

   • For macOS 13.2 and lower:

     

3. Allow Full Disk Access.

   

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   Full Disk Access blocks applications without permission from accessing files on the drives. This will give the Endpoint Security extension privileges to read and write on the disks for scanning.

For macOS 11(Big Sur) and macOS 12(Monterey)

1. Click Continue in the "Set Up Required Permissions" window.
2. Allow System Extension.

   

   ^{Click the image to enlarge.}

   Apex One (Mac) uses the Endpoint Security and NetFilter extension. These need to be added under System Extensions to use functionality of the MacOS.

3. Allow Full Disk Access.

   

   ^{Click the image to enlarge.}

   Full Disk Access blocks applications without permission from accessing files on the drives. This will give the Endpoint Security extension privileges to read and write on the disks for scanning.

For macOS 10.14(Mojave) and 10.15(Catalina)

1. Click Continue in the "Set Up Required Permissions" window.
2. Allow the Trend Micro Certificate.

   

   ^{Click the image to enlarge.}

   Apex One (Mac) uses Kernel Extension. Trend Micro Certificate needs to be allowed for the kernel extension to be loaded to the system.

3. Allow Full Disk Access.

   

   ^{Click the image to enlarge.}

   Full Disk Access blocks applications without permission from accessing files on the drives. This will give the Endpoint Security extension privileges to read and write on the disks for scanning.

Creating an MDM Profile can help automate the process. Refer to the following articles:

• Mass Deployment and Configuration of Security Permissions via MDM and Mac OS Big Sur
• Creating and Configuring MDM Profile(s) for Trend Micro Security Agent for Mac