To check if URL Filtering and Web Reputation functions are enabled, do the following options below:

1. Check if the Trend Micro Plugin is enabled.

   Browser	Steps
   Internet Explorer	Open Internet Explorer. Go to Settings (gear icon) > Manage Add-ons Check if Trend Micro Osprey Plugin is listed.
   Mozilla Firefox Microsoft Edge Google Chrome	Does not require an additional plugin.

2. Ensure that HTTPS protection is enabled.

   Product	Steps
   Worry-Free Business Security	Login to WFBS web console > Go to Administration > Global Settings > Under Desktop/Server tab, look for HTTPS Web Threat Protection.
   Worry-Free Business Security Services	Login to WFBS-SVC web console > Go to POLICIES > Global Security Agent Settings > Under Security Settings tab, look for HTTPS Web Threat Protection.
   Apex One	Login to Apex One web console > Go to Agents > Agent Management > Settings > Web Reputation > Enable Check HTTPS URLs
   Apex One as a Service	Login to Apex Central web console > Go to Policies > Policy Management > Web Reputation > Enable Check HTTPS URLs

3. If URL and Web Reputation Settings are enabled, try to access the following URLs on different browsers to check if it can be blocked.

   URL 1: http://wrs41.winshipway.com

   URL 2: https://wrs41.winshipway.com

   Worry-Free Business Security Services:

   

   Apex One:

   

   Otherwise, the image below will be shown if the URL is not blocked.

   

   Refer to the Web Reputation Service (WRS) Testing Sites for the security levels description and other testing URLs.
   For details about how WRS would block webpages, see Web Reputation Service webpage block on agent.

   Additional references:

   • Worry-Free Business Security Agent (WFBS) Agent Support for HTTP/3 Websites
   • Trend Micro Apex One Agent Support for HTTP/3 Websites
4. HTTPS check relies on user-mode hooking. Enable the following:
   1. Go to Behavior Monitoring Settings.
   2. Enable Malware Behavior Blocking.
   3. Enable Program inspection to detect and block compromised executable files
   4. Click Save.

   Additional services are required for Apex One and Apex One as a Service.

   1. Go to Additional Service Settings
   2. Enable Unauthorized Change Prevention Service
   3. Enable Advanced Protection Service
   4. Click Save.
5. Check if tmumh driver and DLLs are running.

   Open the command prompt and check the status of the following using "sc query" command:

   • tmusa
   • tmeevw
   • tmumh