Summary
SMID task may not be loaded after uninstalling 5.6.1 Hotfix because of upgrading OpenSSL. This issue mostly occurs in Domino 9.0 and 9.0.1.
The affected hotfixes are as follows:
- 5.6.1 EN Patch 5 hotfix B5017 or later (32/64 bit)
- 5.6.1 JP Patch 3 hotfix B5019 or later (32/64 bit)
For screen captures of errors when loading SMID tasks, kindly see the following:
The ordinal 3905 could not be located in the dynamic link library C:\Program Files\Trend Micro\ScanMail for Domino\program\V5.6.1.4920\SSLEAY32.dll
Click the image to enlarge.
The program can’t start because libssl-1_1-x64.dll is missing from your computer. Try reinstalling the program to fix this problem.
Click the image to enlarge.
The following is the SMID load debug log:
.\loader.cpp(120) 2023/01/06 11:04:09 "PreLoadLibary libcrypto-1_1-x64.dll failed, return 259, File does not exist."
.\loader.cpp(120) 2023/01/06 11:04:09 "PreLoadLibary libssl-1_1-x64.dll failed, return 259, File does not exist."
.\loader.cpp(120) 2023/01/06 11:07:40 "PreLoadLibary libcurl.dll failed, return 8630, File does not exist."
.\loader.cpp(120) 2023/01/06 11:07:42 "11 SMDLoadLibrary try to load C:\Program Files\Trend Micro\ScanMail for Domino\program\V5.6.1.4920\nsmdreal.dll failed, return 8630, P·"
To resolve this issue, please do the following steps:
- Take EN Patch 5 64-bit hotfix B5017 as an example, extract the contents of the " smid_56_win64_en_sp1_patch5_hfb5017.exe" hotfix file to a temporary folder.
- Copy the following binary files from “FileGroup1” to SMD binary directory, such as “C:\Program Files\Trend Micro\ScanMail for Domino\program\V5.6.1.4920”.
- The binary list for SMD 32 bit：
- libssl-1_1.dll
- libcrypto-1_1.dll
- libcurl.dll
- zlibwapi.dll
- The binary list for SMD 64 bit：
- libssl-1_1-x64.dll
- libcrypto-1_1-x64.dll
- libcurl.dll
- Load the SMID tasks again.
