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Support Policies

Supported Products
List of products and versions currently supported as well as their upcoming stop-support dates
End-of-Support Products
List of products, including hot fixes and patches, that Trend Micro will no longer provide support for after said date
End-of-Sale Products
List of products and services that have reached their end-of-sale date in the last 12 months
Scan Engine and Pattern File Support Policy
Support terms for Core Technology engine and pattern files
Operating System Policy
Support terms for applications and operating systems, which run Trend Micro products, that are no longer supported by their vendors or suppliers
Types of Fixes
Description of patch types provided by our support engineers to standard customers